This privacy statement applies to personal information collected through this website and New Zealand Government Procurement’s helpdesk.
The purpose of this privacy statement is to let users of this website and the New Zealand Procurement helpdesk know when we collect personal information and what we may do with it.
We don't use, share or disclose personal information collected or received through this website, except as set out in this statement.
This privacy statement applies to personal information collected through our website (www.procurement.govt.nz), including any personal information included in any form submitted through this website to us. It also applies to personal information collected or used by the New Zealand Government Procurement helpdesk.
You can use this website without disclosing any personal information:
As part of our commitment to providing the best possible service to our customers, we record all inbound and outbound communications with the New Zealand Government Procurement helpdesk, that is, telephone calls and email queries. This helps us to identify ways that we can provide you with a better service.
We record calls and retain emails for staff training purposes, helping us to improve the quality of our customer service and to ensure the information we provide is consistent and accurate. We may also share the communication internally with other Ministry business units if required.
We understand your personal information is important to you, and we are committed to protecting your privacy. We will only retain personal information until no longer necessary and according to our legal requirements.
Unless we have lawful reason for withholding this information, it will be made available if you request access to your personal information (for example a transcript or copy of your call or email) by contacting us.
You may choose to voluntarily provide personal information through this website (for example in a feedback form or when subscribing to news and updates) or when you submit a form via this website to us. This information may be viewable by website administrators, our staff (as appropriate) and third-party contractors who may administrate or work on the website.
You may also choose to create an agency account to access restricted information on this website. If you do, you will be required to provide complete, accurate and correct personal information as part of the registration process.
When you subscribe to one of our alerts or newsletters, the details you provide may be stored in a secure third-party database (for example, Microsoft Dynamics). You will be asked to provide your name and email address. When you unsubscribe to our alert or newsletter, your details will be deleted from the database.
We may ask or require you to provide some personal information through our electronic interactions with you including when you complete an online form (for example, the site feedback form, a collaborative contract joining form or when subscribing to news or updates).
Personal information we may collect includes:
When you provide personal information, unless otherwise indicated, it will be held by us. It may be stored or accessed on our behalf by authorised third parties (such as third-party contractors) to the extent that is necessary, for example, for them to work on this website. We will store and keep your personal information secure in accordance with the Privacy Act 2020, and third parties will be subject to our information security and privacy requirements.
We will generally only use personal information provided to us through this website or the New Zealand Government Procurement helpdesk for the purpose you provided it (for example, to administer, evaluate and improve this website, to improve our services, or to action or respond to the information provided). We may also use personal information provided to us through this website or the New Zealand Government Procurement helpdesk for other reasons permitted under the Privacy Act 2020 (for example, with your consent, for a directly related purpose and so on) or where the law permits or requires it.
We will generally not share personal information that is provided or collected through this website, unless it is necessary to do so for the purpose for which you gave us the information (for example, to investigate a complaint) or where you consent. We will not otherwise disclose personal information provided or collected through this website unless required or otherwise permitted by law.
We will only retain personal information as long as it is required for the purposes for which the information may lawfully be used.
Where any information provided (which may include personal information) to or through this website (including any form submitted via this website) or via the New Zealand Government Procurement helpdesk constitutes public records, it will be retained to the extent required by the Public Records Act 2005.
We may also be required to disclose information under the Official Information Act 1982 or to a Parliamentary Select Committee or Parliament in response to a Parliamentary Question.
Our website has security measures in place to prevent the loss, misuse and alteration of information under our control. To maintain the cyber security of our systems and information, our systems are subject to ongoing monitoring (including activity logging), analysis and auditing.
We may use information about your use of our websites and other IT systems to prevent unauthorised access or attacks on these systems or to resolve such events. We may use this information even if you are not involved in such activity.
We may use services from one or more third-party suppliers to monitor or maintain the cyber security of our systems and information. These third-party suppliers will have access to monitoring and logging information as well as information processed on our website and other IT systems.
You have the right to:
If we have a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information of the correction that was sought but not made.
If you want to check personal information that we hold, contact us.
For more information on the privacy laws in New Zealand and contact details for the Office of the Privacy Commissioner, visit their website.
We may use cookies to gather data about trends in website usage using a tool called Google Analytics. This data will be viewable by website administrators and certain other staff. It may also be shared with other government agencies. This information is aggregated and it does not identify you personally.
Browser or ‘web’ cookies are small text files that are sent by a website and stored on your computer's hard drive to collect information about how you browse the website.
Cookies are used to:
You can read Google’s privacy statement at the Google Safety Centre.
You can manually disable cookies at any time. Check your browser's 'Help' to find out how (disabling cookies will not affect your ability to use this website).
Data collected may include: