Talent acquisition services

Contract updates

This panel is currently closed for new providers to join.

What's covered

Recruitment for:

• permanent, temporary, and contractor placement types
• common administration and corporate roles, and common IT roles
• payroll services for payroll-only contractors
• placements in Auckland, Wellington and Christchurch.

What’s not covered

This contract does not include:

• specialists specific to a sector
• talent acquisition services provided outside of Auckland, Wellington or Christchurch.

There may be providers on the panel who can provide these services, but it’s not the objective of this contract. Eligible agencies can also engage non-panel providers for these services.

Consultancy services

The All-of-Government consultancy services contract offers eligible government agencies advisory services from a panel of consultants.

We understand that in some cases it may be difficult to decide whether to use the consultancy services contract or this talent acquisition services contract. If you’re not sure which is the most appropriate, use the "Contractors and Consultants Guidance" published by the Public Service Commission to help you decide, or email us.

Consultancy services contract

Using contractors and consultants in the public sector

How it works

To use the talent acquisition services contract, your agency or school first has to join.

Joining this contract

The talent acquisition services contract allows participating agencies to access any of the panel providers for a broad range of services under the same general terms and conditions.

This contract uses Talent Acquisition Services Order (TSO) as the contracting form between participating agencies and providers.

To use this contract, first consider the nature of talent required and what internal options you have.

Depending on your needs, you can either:

• directly source a provider from the Online Panel Directory (OPD)
• do a secondary selection process with a number of providers from the panel.

You may be able to go off-panel if your needs can’t be met by the panel – for example, if you’re looking for candidates in a specific location that’s not covered.

Contact us first if you have to go off-panel.

Once you’ve selected a provider, you’ll complete a TSO and place the candidate.

You’ll receive a provider performance survey post-placement. This helps New Zealand Government Procurement monitor the performance of the panel.

More detail on how to use this contract, including what to put in a TSO:

Using the talent acquisition services contract

Features and benefits

The contract focuses on attracting, selecting and retaining talent through features such as:

• ‘job families’ – like common administration roles, or common IT roles – which make it easier to determine which roles are covered in the contract
• post-placement care and performance management of candidates, and
• diversity and inclusion of candidates and providers, including Māori providers.

Candidates must give written consent to whichever provider is representing them, for each potential placement. This simplifies payment models and reduces the risk of disputes.

The talent acquisition services contract covers Auckland, Wellington and Christchurch. Participating agencies can use the Online Panel Directory (OPD) to support their buying decisions. In areas with limited coverage, you can use off-panel providers. If you want to discuss going off-panel, email us.

We’ve setup a plain English contract for agencies to make it easy to use. Services and the pricing structure are clear and transparent.

• Contract terminology is simple, clear, and easy to understand and follow.
• Service orders clearly define the termination and clauses sign-off processes, and can be integrated into any e-recruitment solutions.
• Providers must complete a mandatory service order checklist to confirm their work is done to a certain standard. This helps improve service delivery to agencies.
• There is flexibility to negotiate prices directly with providers, if required.
• Some providers may offer additional services. These are listed in the agreement at a fixed price for more cost certainty.
• A reduced conversion fee for contractors on year two of their contract.
• Annual cap on provider fees.

Online Panel Directory

Savings and costs

Savings

We use a standardised cost savings calculation to make reporting of contractual savings more consistent. You can expect savings to be the difference between:

• the price an agency could individually negotiate in the current market (the baseline market price), and
• the price through the All-of-Government contract for the same purchases.

Cost recovery

Most All-of-Government contracts include an administration fee. This fee is a simple, effective and transparent way of recovering the cost of developing, sourcing, implementing and managing AoG contracts.

Rates in this contract include an administration fee of 1% of the provider fees for all talent service orders. The administration fee should be included in all quotes and estimates by providers.

Providers will collect the administration fee and pass it on to MBIE – agencies don't need to make any payments to MBIE.

Joining this contract

To purchase from this contract, your agency or school first needs to join.

If this is the first All-of-Government contract your agency or school is joining, you’ll need to:

• check for eligibility
• sign a non-disclosure agreement
• create a RealMe login (to access the joining documents below).

Find more detail on these three steps at Joining AoG contracts.

Joining AoG contracts

Once you have completed this process, or if you’ve joined AoG contracts before, the next step is to read the Memorandum of Understanding (MoU) for the Talent Acquisition Services contract.

If your agency agrees to the terms of the MoU, sign and submit the online joining form or joining letter PDF. These documents are in the Joining documents section below. You need an agency login to access it.

Your can then purchase talent acquisition services using this contract.

Joining documents

Roles and responsibilities

Each party has responsibilities they must meet as part of every AoG contract.

Roles and responsibilities